I would be happy to get some news about this problematic I’m getting exactly the same. Continue the installation and reboot. There in no Bluetooth device in the system overview. I’ve had the same device and the same sort of problem: I have the same question 8.

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Hi if your computer can not install the dongel after software upgrade ,uninstall all related software,in system ,uninstall all usb controllers and hub providing you are running xp restart the computer,during post-up acces bios and disable usb support,let windows load,power down again ,enable usb support in bios ,windows will now discover usb controllers again and install them,run bluetooth software version 1. Hello Denver HoffmanI’ve had the same device and the same sort of problem: I try 3 same peaces and all are the same Looks like I am not the only one with this problem Installed the older software Came on CD all goes well until you restart – computer is unable to detect usb device.

This site in other languages x. I have got “Vista” version here yes, Vista, and yes they work with Windows 7 – https: So, I am not the only one with that problem.

Thanks for your feedback, it helps us improve the site. And I was trying to pair Bluetooth headphones with my PC.


The instal crashed and yet it is working now. After several hours trying to get BToes to work in Windows XP Pro, with problems similar to those described above, I bluetopth to have finally succeeded in getting it to work. Right click again and choose Export.

Where can I find a driver for my bluetooth MSI3X btoes device – Microsoft Community

I have also disconnected my internet connection during the driver installation. Download and install original software.

Can somebody tell MSI about this coz their website doesn’t even have an online tech support for some of their products?!?! I’ve have red a lot of forums all with the same problems with reinstalling BT dongles!

In the permissions dialog, look in the Group name or User name box for your normal account or the “Users” group, and then set Permissions to Full Control.

And I’m having a problem with mine also Installs ok in device manager but wont “talk” to my mobile at all, so though I’d update driver acceot I need a security key form widicom, so I have t key in the Mac ID of the BT dongle, but vongle tells me it’s wrong, even though I am looking exactly where they tell me to. Please wait for MSI web site update.

Thanks in advance Martin. Power down the compurer and THEN connect the dongle.

Did this mwi your problem? My device manager shows a load of bluetooth com ports and a bluetooth entry in usb controller, but it also shows up as 3 unknown devices. I have been having the same problem as many of you with the “Your device could not be installed, an error occured, the required section could not be found in the INF” issue. This thread is locked.


MSI BToes (MS-6970) Bluetooth USB Dongle Windows Driver, Bluetooth Software

Hello Denver Hoffman. How satisfied are you with this reply? If you are not confident editing the registry, don’t proceed any further! The software on the installation cd seems to be for something completely different so I’d downloaded the bluetooth drivers from msi’s website but still no luck.

Thanks for marking this as the answer. No matter what I do – uninstalling – reinstalling – trying to manually install drivers etc – nothing works. As for my case, there are still few important steps onward.

MSI Btoes – BlueTooth PC2PC USB Dongle

Right-click that device and select Uninstall. It will contain something like “MSI Bluetooth device” in it’s name. There in no Bluetooth device in the system overview.